At Velauri, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal data:
•Name, email address, shipping and billing address, and phone number.
•Payment information (processed securely via third-party providers like Stripe, PayPal, etc.).
•Order history and customer service interactions.
•IP address, browser information, and browsing activity for analytics purposes.
2. How We Use Your Information
Your information is used to:
•Fulfill orders and provide customer support.
•Send order confirmations and shipping updates.
•Improve our website and customer experience.
•Send marketing emails (only with your consent).
3. Data Protection
We implement robust security measures to protect your data. We do not sell or rent your personal information to third parties.
4. Your Rights
You have the right to:
•Access your data.
•Request corrections or deletions.
•Withdraw consent or object to processing.
•File a complaint with the Information Commissioner’s Office (ICO).
5. Cookies
We use cookies to enhance site functionality and user experience. You can manage cookie preferences through your browser settings.
6. Third-Party Services
We may use trusted third-party tools (e.g., Google Analytics, Shopify, Klarna) for services like analytics, payments, or delivery. These services have their own privacy policies.
